Outcomes, Transparency & Accountability
Meridian Health Services is committed to transparency, accountability, and continuous quality improvement.
As part of our contractual and regulatory obligations, we provide access to annual reporting and client satisfaction outcomes to ensure clients, families, referral partners, and oversight entities have visibility into our services and performance.
All data presented reflects aggregate, non-identifying information and is shared in alignment with applicable reporting requirements.
Annual Reports
Meridian Health Services publishes annual reports to summarize organizational activity, services provided, and aggregate outcomes across programs. These reports include key performance indicators, demographic summaries, and required funding and compliance disclosures.
Client Satisfaction & Outcomes
Client satisfaction data is collected and reviewed as part of Meridian Health Services’ ongoing quality assurance and performance improvement efforts. Feedback is obtained through standardized survey processes and is used to evaluate service delivery, identify trends, and inform program enhancements.
Overall Client Satisfaction Rate 2025: 95.4%
Survey Overview
Survey results reflect feedback from individuals who have participated in Meridian Health Services programs. Data is compiled and reviewed in accordance with internal quality assurance protocols and reporting standards.
Key Areas of Measurement
- Quality of care received
- Staff support and professionalism
- Program structure and therapeutic environment
- Discharge planning and aftercare support
Privacy Practices & Patient Rights
Meridian Health Services is committed to protecting the privacy, confidentiality, and dignity of every individual we serve. We maintain privacy practices in accordance with federal and state regulations, including HIPAA, 42 CFR Part 2, the Michigan Mental Health Code, and applicable Medicaid managed care requirements.
Your Rights Include
- Accessing your health records as permitted by law Requesting amendments to your records
- Requesting restrictions on certain disclosures
- Receiving confidential communications
- Filing grievances or privacy complaints without fear of retaliation
Records related to substance use disorder treatment receive additional confidentiality protections under federal law
Notice of Privacy Practices
To review Meridian Health Services’ complete Notice of Privacy Practices, click below:
All information presented on this page reflects aggregate, non-identifying data only and is maintained in accordance with Meridian Health Services’ quality assurance, privacy, compliance, and contractual obligations.